Frequently asked questions

This section addresses the concerns and questions that people and their families often face when they have been repatriated or are in the process. Identify your case and know the options you have to solve it.

Know the frequently asked questions related to your subject of interest

The repatriation of patients is carried out when a Mexican national is in a critical state of health, lacks the means to continue with specialized care in the United States and hospitals report their status to the Embassy or Consulate to carry out a safe repatriation of the affected person.

  1. The procedure consists of carrying out an interview with the patient when the Consulate is informed through the hospital or a family member about the need for repatriation. In this case, an interview is conducted to know the situation of the patient, confirm his Mexican nationality and inform his relatives. If it is not possible to obtain the information directly from the patient, alternative sources are sought to obtain it.
  2. The consular representation may be the link between the local authorities and the relatives of the hospitalized person to schedule repatriation. For the transfer of the patient to a medical institution in Mexico, a letter of responsibility is required consisting of the express authorization of the family members and a statement in which they assume that they will take charge of their care and make critical decisions about their health.  

It is important to note that to the extent possible, the Ministry of Foreign Affairs coordinates with the health authorities the assistance to continue treatment at the place of origin, but the SRE is not responsible for and does not cover the expenses arising from the medical care of the patient abroad or in Mexico, and the admission and care of patients in Mexico depends on the hospital capacities of the health authorities.

Página web de la Secretaría de Relaciones Exteriores

If you have difficulty locating a family member of Mexican nationality who is abroad, or you believe that you face a difficulty that prevents them from communicating with you (due to detention, illness or accident), Consulates can assist you in locating Mexican persons abroad.

It is important to try to locate the person with the address or phone numbers he or she provided when leaving. If it is not possible to locate the person, go to the Consular Office, Embassy of Mexico or office of the nearest Ministry of Foreign Affairs (SRE) and inform about the person's situation.

The Consulate can:

  1. Request information from the authorities of other countries.
  2. Review the records of services provided to Mexicans abroad.

The Consulate cannot:

  1. Provide information if the person does not wish to be located.
  2. Oblige the person to establish contact with his or her relatives.
  3. Carry out search actions against the legal provisions of the country where the person is to be located.

Requirements:

  1. Verify Mexican identity and nationality.
  2. Provide all available information that facilitates the search (photographs, birth certificate, features of the person, etc.).
Página web de la Secretaría de Relaciones Exteriores

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